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Survey finds workplace tech impacts hiring, worker retention

CEOs focusing most of their attention on digital tools aimed at boosting customer or client services may need to improve tools for their co-workers.

IT systems can often have a big impact on attracting and retaining skilled workers, according to a new study by Harvard Business Review Analytic Services.

The results are based on a survey of nearly 250 business executives, managers and consultants at U.S. companies in a range of industries, roughly half with more than 10,000 employees. The study was commissioned by global IT firm Insight Enterprises Inc.

Fifty-five percent of respondents said their company’s workplace tech factors into decisions by applicants to accept job offers

Another 51% said outdated and inadequate technology impacts their ability to retain skilled workers.

Much like the consumer market, tech-savvy workers are increasingly becoming “accustomed to highly personalized user experiences,” David Mayer, an Insight Enterprises vice president and general manager, said in a statement.

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